The shopper still decides. The path just got shorter.
More shoppers now ask an AI assistant before they open your app or walk your aisle. Matt Britton shows retail leaders how decision compression is reshaping discovery, loyalty, and the store itself, and where people still want a human answer.
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Big ideas. A very awake room.
What makes Matt's Retail keynote different
Get chosen by the agent.
AI shopping agents now build the shortlist before a shopper sees a shelf. Matt explains how agents read your catalog, reviews, pricing, and availability, and what it takes to make the cut.
Give the store a job only the store can do.
When the routine purchase moves to an agent, every trip has to earn itself. Decide which visits deserve investment and where people still want to see, touch, and ask.
Win the default.
Once a shopper sets a default, the next purchase happens without a decision. Learn how retailers earn that position and avoid becoming the option an agent swaps out.
The interesting part is what it means for you.
A keynote becomes useful when people can see their own business in it. Matt uses stories, examples, and demonstrations to help audiences consider how change could affect their customers and their work.
Let the people in the room tell you.
Perspectives from event organizers and business leaders who have worked with Matt.
A clearer view. A better next move.
Get chosen by the agent.
AI shopping agents now build the shortlist before a shopper sees a shelf. Matt explains algorithmic gatekeeping: how agents read your catalog, reviews, pricing, and availability, and what it takes to make the cut.
Give the store a job only the store can do.
When the routine purchase moves to an agent, every trip has to earn itself. Explore which visits deserve investment, from discovery and service to the moments when people still want to see, touch, and ask.
Win the default.
Once a shopper sets a default, the next purchase happens without a decision. Matt shows how retailers earn that position, keep it, and avoid becoming the interchangeable option an agent quietly swaps out.
A clearer view. A better next move.
Get chosen by the agent.
AI shopping agents now build the shortlist before a shopper sees a shelf. Matt explains algorithmic gatekeeping: how agents read your catalog, reviews, pricing, and availability, and what it takes to make the cut.
Give the store a job only the store can do.
When the routine purchase moves to an agent, every trip has to earn itself. Explore which visits deserve investment, from discovery and service to the moments when people still want to see, touch, and ask.
Win the default.
Once a shopper sets a default, the next purchase happens without a decision. Matt shows how retailers earn that position, keep it, and avoid becoming the interchangeable option an agent quietly swaps out.
Big ideas. A very awake room.
See Matt connect the dots between technology, culture, and the people your business depends on. Watch the ideas come to life on stage.
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Explore keynotes on the customer questions, business choices, and uses of AI relevant to your industry.
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Your industry has questions. Let’s start there.
Tell us what is changing for your shoppers and what your audience needs to work through.
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