AI Becomes a New Front Door to the Internet

The route to an answer is changing, and the route to a customer may change with it. In this Bloomberg conversation, I discuss AI-mediated discovery and Generation Alpha’s growing role as a consumer cohort.

We explore questions about Google’s position in traditional search, the growth of live shopping and what businesses need to understand as more interactions happen through AI. The thread connecting them is the customer: where they begin, what they trust and how they decide.