Speed, Data, and AI: How Matt Britton Future-Proofed Suzy

Before bringing AI into Suzy, Matt Britton built an assistant for himself. On AI First with Adam and Andy, he shares how that experiment changed his approach to running the company, and why he believes executives need firsthand experience with the tools they ask teams to adopt.

The conversation covers the legal, engineering, and cultural obstacles involved, along with Matt’s three-step approach to finding business problems AI can help solve. Speed matters in his account, but it starts with knowing what needs to move.

• The personal AI experiment that informed his work at Suzy.
• Moving from individual use to company adoption.
• Working through legal, technical, and organizational resistance.
• Choosing a business problem before choosing a tool.
• Why Matt compares AI’s impact with earlier mobile and social media shifts.